Moving to Monroe County?
Whether you are moving from one neighborhood to another within Monroe County or soon to become a new resident of Monroe County, there are many details to be taken care of. To start: water, garbage service, recycling, gas and electric, telephone, Internet and newspapers. Start here to find out more about what you need to complete your move.
Helpful Information for New Residents
Business and Professional Organizations
- Greater Rochester Association of Realtors
Information on area real estate agents, open houses and housing prices.
Phone: 585 292-5000 - Rochester Home Builders' Association
For more than 70 years, the Rochester Home Builders' Association (RHBA) has continued to strive toward improving the quality and professionalism of the local residential construction industry.
Phone: 585 272-8222 - Greater Rochester Visitors Association
Provides maps, tour guides, hotel information and details on recreation, entertainment and cultural events.
Phone: 585 546-6810 - Rochester Business Alliance
Advocate for business and economic development.
Phone: 585 244-1800
Consumer Services
- Better Business Bureau
Phone: 585 546-6776
Driver's License
- NYS Department of Motor Vehicles
Monroe County Auto License Bureau 24-hour Hot Line: 585 753-1603 - Monroe County Auto Bureau - County Clerk Website
Emergency Numbers
- Ambulance/Fire/Police Emergencies
Phone: 9-1-1
Text Telephone Customers (TTY): 9-1-1 - Electric Interruption/Emergency
Phone: 1-800-743-1702 - Natural Gas Odor/Emergency
Phone: 1-800-743-1701
TTY (toll-free): 1-800-962-3293 - Oil Spills
Phone: 1-800-424-8802 (voice or TTY)
Gas and Electric/Utilities
- Rochester Gas and Electric Corporation
Phone: 1-800-743-2110
Hard of Hearing, Deaf, Speech Impaired/Relay Service
- New York Relay Service (emergency and non-emergency)
Phone: 7-1-1 - Hearing Persons
To communicate with hard of hearing, deaf, speech-impaired who uses a TTY call, toll-free, 24-hours: 1-800-421-1220 or 7-1-1. - TTY Users
If you are hard of hearing, deaf or speech-impaired – type your message on a Telecommunications Device for the Deaf (TDD) by calling, toll-free, 24-hours 1-800-662-1220.
Hospitals
- Highland Hospital
Phone: 585 473-2200 - Lakeside Memorial Hospital
Phone: 585 395-6095 - Park Ridge Hospital
Phone: 585 723-7000 - Rochester General Hospital
Phone: 585 922-4000 - Strong Memorial Hospital
Phone: 585 275-2100
Internet
- Frontier Internet Services
Phone: 585 777-7932 - Time Warner Cable
- Phone: 585 756-5000
Library
- Monroe County Library System and Rochester Public Library
Phone: 585 428-7300
MAIL...
The post office in your new area will deliver mail to you if it is properly addressed. You may have a problem if you did not leave a forwarding address with your previous post office. If no forwarding address was left, your first class mail will be held for 10 days, then returned to the sender with the notation that no forwarding address was available. If you did not leave a forwarding address, get a change of address card at any post office, and mail it to your old post office. Contact your local Post Office.
Newspapers
- Democrat And Chronicle
Serves Rochester and Monroe County
Subscriptions: 585 232-5550 - Messenger Post Papers
Serves Towns and Villages in and around Monroe County
Subscriptions: 1-800-724-2099
Phone
- Frontier Corporation
Residential: 585 777-4663
Business: 585 777-9675 - Time Warner Cable
Phone: 585 756-5000
To order phone service, you will need some information on hand. Including: your date of birth, social security number, place of employment, your previous addr4ess, and a good call back number (number where you can be reached). It is best to order your phone service 2 weeks in advance..
Post Office/Change of Address
- United States Postal Service (USPS)
Visit your local Post Office or use their online Change of Address form .
Recycling
- Monroe County
Phone: 585 527-8110
SCHOOL ENROLLMENT...
A child must be 5 years old before December 1 st . Any child this age is required to attend school. To find a school in the neighborhood that you live in, call 262-8277 or 262-8694 between 8:30 and 4:30 pm. School assignments are based on the parent's legal address. In order to register your child for school, you will need a record of immunization (including diphtheria, polio, rubella, mumps and measles), and a birth certificate. School officials recommend having previous school records forwarded to the child's new school as soon as possible. Enrollments are done at the school, which your child will be attending.
Television
- Time-Warner Cable
Phone: 585 756-5000
Water/Utilities
- Monroe County Water Authority
Phone: 585 442-2000
Enjoy your new Neighbors & New Home!
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